Our Commitment to Your Privacy
What information do we collect?
We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. “Personal Information” means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, e-mail address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data.
If you fill out our contact form, we will collect and store the information you provide to us, which may include your name, your company name, your email address, your phone number, and any additional information you provide to us in a text field or by selecting checkboxes.
We and our third-party service providers may collect certain information about your use of our Site. For example, we may collect and/or use:
Log information (including your IP address, browser type, Internet service provider, referring and exit pages, operating system, dates/time of access, and related data);
Information collected by cookies and tracking pixels (as discussed below);
Web beacons (also called "Internet tags" or "clear gifs"; used to count visitors to our Site and which pages were viewed and links clicked);
Product and purchase information, including metadata, from emails containing receipts and other transactional and marketing emails.
Where do we store your information?
Your information may be stored in our own servers or in servers owned by third-party cloud storage providers.
How do we use your information?
Information we collect from you might be used:
To contact you
To improve our Site and Services
For marketing and research purposes
To respond to your messages and comments
To send you technical notices
To better understand you, your interests, and your preferences
To track trends and analyze use patterns on the Site.
Cookies are small files that include an anonymous unique identifier. Cookies let us recognize your browser and remember certain information about you in order to personalize your experience of our Site and Service.
We may use both persistent and session cookies. Persistent cookies remain on your computer after you close your session and until you delete them; session cookies expire when you close your browser.
A tracking pixel is a tiny pixel-sized image that allows us to track your website visits, advertising impressions, and other types of Internet activity. It's also sometimes called a web bug, beacon, or page tag.
Do We Use Google AdWords or other remarketing methods?
We may use the Google AdWords or other remarketing services to advertise on third party websites (including Google) to previous visitors to our Site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network.
You can set preferences for how Google advertises to you using the Google Ad Preferences page.
How Do We Respond to "Do Not Track" Signals?
We may track your browsing behavior to better tailor suggestions and information for you.
Some third party sites also keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you.
You can opt out of certain tracking by adjusting the settings on your browser. However, many websites (including the Site) may not respond to such signals.
There are also browser extensions that may block tracking. Again, they may not be effective in all cases.
How long do we store your information?
We intend to store your information indefinitely.
What about links to other websites?
How do we protect your information?
We use appropriate physical, electronic, and other procedures to safeguard and secure the information we collect. However, please be aware that the Internet is an inherently unsafe environment, and that hackers are constantly working to defeat security measures.
Thus, we cannot guarantee that your information will not be accessed, disclosed, altered or destroyed, and you accept this risk.
How can you protect your information?
We urge you to take steps to keep your personal information safe by not sharing it with others.
Do we disclose any information to outside parties?
We also may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity, or (iv) if necessary to protect the vital interests of another individual. We also reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets.
We may collect, use, transfer, and disclose non-personal information for any purpose.
Your Rights Regarding the Use of Your Personal Information
Access, Correction, Deletion
We respect your privacy rights and provide you with reasonable access to the Personal Information that you may have provided through your use of the Site. If you wish to access or amend any other Personal Information we hold about you, or to request that we delete any information about you that we have obtained from our Site, you may contact us at: PIQ@findtouchpoints.com with the email subject as “Personal Information Query.”
At your request, we will have any reference to you deleted or blocked in our database.
Please note, we may retain all information you submit for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so.
You may decline to share certain Personal Information with us, in which case we may not be able to provide to you some of the features and functionality of the Site.
At any time, you may object to the processing of your Personal Information, on legitimate grounds, except if otherwise permitted by applicable law.
Notice to California Residents. The California Consumer Privacy Act (“CCPA”) provides California consumers with specific rights regarding their Personal Information. You have the right to request that businesses subject to the CCPA (which may include our clients with whom you have an established business relationship): (1) disclose certain information to you about their collection and use of your Personal Information over the past 12 months; (2) delete Personal Information collected from you, subject to certain exceptions; and (3) ask whether the business sells Personal Information and right to opt-out of that sale. When offering services to our customers, in some cases, we may act as a “service provider” under the CCPA and our receipt and collection of any consumer Personal Information is completed on behalf of our customers in order for us to provide our services. Please direct any requests for access or deletion of your Personal Information under the CCPA to the customer of ours with whom you have a direct relationship.
Not Intended for Children
Our Site is not intended for children under the age of 18. We do not knowingly or specifically collect information from or about children under the age of 18. We do not intentionally gather Personal Information from visitors who are under the age of 13. If we learn that we have collected personal information from a child under age 13 without parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us.
Last Updated: January 30, 2020