Our Commitment to Your Privacy

This privacy policy applies to the website at FindTouchPoints.com (the “Site”).

We respect and protect the privacy of our users. This Privacy Policy explains how we collect and use your information and is part of our Terms of Use when you use our Site.

 

Your Consent

By using our Site, you consent to our Privacy Policy. If you don’t agree, please don’t use our Site.

 

What information do we collect?

 

We collect “Non-Personal Information” and “Personal Information.”  Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. “Personal Information” means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, e-mail address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data.

 

If you fill out our contact form, we will collect and store the information you provide to us, which may include your name, your company name, your email address, your phone number, and any additional information you provide to us in a text field or by selecting checkboxes.

 

We and our third-party service providers may collect certain information about your use of our Site. For example, we may collect and/or use:

  1. Log information (including your IP address, browser type, Internet service provider, referring and exit pages, operating system, dates/time of access, and related data);

  2. Information collected by cookies and tracking pixels (as discussed below);

  3. Web beacons (also called "Internet tags" or "clear gifs"; used to count visitors to our Site and which pages were viewed and links clicked);

  4. Product and purchase information, including metadata, from emails containing receipts and other transactional and marketing emails.

 

Where do we store your information?

Your information may be stored in our own servers or in servers owned by third-party cloud storage providers.

 

Third-party storage providers may not use your information except as provided in this Privacy Policy.

 

How do we use your information?

Information we collect from you might be used:

  1. To contact you

  2. To improve our Site and Services

  3. For marketing and research purposes

  4. To respond to your messages and comments

  5. To send you technical notices

  6. To better understand you, your interests, and your preferences

  7. To track trends and analyze use patterns on the Site. 

Do we use cookies or Tracking Pixels?

Yes.

 

Cookies are small files that include an anonymous unique identifier. Cookies let us recognize your browser and remember certain information about you in order to personalize your experience of our Site and Service.

 

We also use cookies to compile aggregate data about traffic to our Site so that we can improve our Site.

 

We may use both persistent and session cookies. Persistent cookies remain on your computer after you close your session and until you delete them; session cookies expire when you close your browser.

 

A tracking pixel is a tiny pixel-sized image that allows us to track your website visits, advertising impressions, and other types of Internet activity. It's also sometimes called a web bug, beacon, or page tag.

 

Do We Use Google AdWords or other remarketing methods?

Yes.

 

We may use the Google AdWords or other remarketing services to advertise on third party websites (including Google) to previous visitors to our Site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network.

 

Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to our Site. Any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

 

You can set preferences for how Google advertises to you using the Google Ad Preferences page.

 

How Do We Respond to "Do Not Track" Signals?

We may track your browsing behavior to better tailor suggestions and information for you.

 

Some third party sites also keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you.

 

You can opt out of certain tracking by adjusting the settings on your browser. However, many websites (including the Site) may not respond to such signals.

 

There are also browser extensions that may block tracking. Again, they may not be effective in all cases.

 

How long do we store your information?

We intend to store your information indefinitely.

 

What about links to other websites?

We may provide links to or compatibility with other websites. However, we’re not responsible for the privacy practices employed by those websites or the information or content they contain. To the extent that you access another website or application from our Site, then the privacy policy of that other website or application will apply to your access or use of that site or application.  We encourage our users to read the privacy statements of other websites before proceeding to use them.

 

How do we protect your information?

We use appropriate physical, electronic, and other procedures to safeguard and secure the information we collect. However, please be aware that the Internet is an inherently unsafe environment, and that hackers are constantly working to defeat security measures.

Thus, we cannot guarantee that your information will not be accessed, disclosed, altered or destroyed, and you accept this risk.

 

How can you protect your information?

We urge you to take steps to keep your personal information safe by not sharing it with others.

 

Do we disclose any information to outside parties?

We may share Information we collect with subsidiary companies, other affiliated companies, and trusted business partners. We also will share personal information with service providers that perform services on our behalf, such as TIDIO, the live chat-bot feature on our Site. Our non-affiliated business partners and service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf, as permitted under this Privacy Policy, or to comply with legal requirements.

 

We also may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity, or (iv) if necessary to protect the vital interests of another individual. We also reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets.

We may collect, use, transfer, and disclose non-personal information for any purpose.

 

When you use our Site, you agree that we may share information about you as described in this Privacy Policy.

 

Your Rights Regarding the Use of Your Personal Information

 

You have the right at any time to prevent us from contacting you for marketing purposes.  When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail. Please note that notwithstanding the promotional preferences you indicate by unsubscribing, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy.

 

Access, Correction, Deletion

 

We respect your privacy rights and provide you with reasonable access to the Personal Information that you may have provided through your use of the Site. If you wish to access or amend any other Personal Information we hold about you, or to request that we delete any information about you that we have obtained from our Site, you may contact us at: PIQ@findtouchpoints.com with the email subject as “Personal Information Query.”

 

At your request, we will have any reference to you deleted or blocked in our database.

Please note, we may retain all information you submit for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so.

 

You may decline to share certain Personal Information with us, in which case we may not be able to provide to you some of the features and functionality of the Site.

At any time, you may object to the processing of your Personal Information, on legitimate grounds, except if otherwise permitted by applicable law.

 

Notices

 

Notice to California Residents. The California Consumer Privacy Act (“CCPA”) provides California consumers with specific rights regarding their Personal Information. You have the right to request that businesses subject to the CCPA (which may include our clients with whom you have an established business relationship): (1) disclose certain information to you about their collection and use of your Personal Information over the past 12 months; (2) delete Personal Information collected from you, subject to certain exceptions; and (3) ask whether the business sells Personal Information and right to opt-out of that sale. When offering services to our customers, in some cases, we may act as a “service provider” under the CCPA and our receipt and collection of any consumer Personal Information is completed on behalf of our customers in order for us to provide our services. Please direct any requests for access or deletion of your Personal Information under the CCPA to the customer of ours with whom you have a direct relationship.

 

Notices to International Users. The Site is hosted in the United States. If you are accessing the Site (or providing information that is hosted on or routed through the Site) from the European Union (“EU”), Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from United States laws, please note that you are transferring your personal data to the United States which does not have the same data protection laws as the EU and other regions, and by providing your personal data you permit the use of your personal data for the uses identified above in accordance with the Privacy Policy.

 

Not Intended for Children

Our Site is not intended for children under the age of 18. We do not knowingly or specifically collect information from or about children under the age of 18. We do not intentionally gather Personal Information from visitors who are under the age of 13. If we learn that we have collected personal information from a child under age 13 without parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us.

 

Changes to our Privacy Policy

If we decide to change our Privacy Policy, we will post those changes on this page. We will notify you of significant changes to our Privacy Policy by placing a prominent notice on our site. We may also, but are not required to, send you an email notice. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.

 

 

Contact Us

If you have questions about our Privacy Policy, please contact us at Privacy@FindTouchPoints.com.

 

Last Updated: January 30, 2020

 

 

 

 

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